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  • #1367854
    Moonworks
    Participant

    I’ve added Ubermenu, and have selected to show the menu horizontally, but it is showing two enu items, then going down to do another two menu items.

    http://joejenkins.co.uk

    EDIT:
    As I go through the options, it seems to be ignoring them all.

    #1367918
    Rupok
    Member

    Hi there,

    Looks like something wrong with your setup. Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #1367970
    Moonworks
    Participant
    This reply has been marked as private.
    #1368028
    Rupok
    Member

    Hi there,

    Looks like you haven’t configure the Ubermenu properly yet. Let’s follow the documentation – http://sevenspark.com/docs/ubermenu-3

    Let’s try changing the skin and explore other options.

    Cheers!

    #1368101
    Moonworks
    Participant

    I’ve tried several skins, including transparent, and it doesn’t change anything.

    #1368105
    Moonworks
    Participant

    I’ve tried changing the skin again, as I did before in the main options, and also in the customizer, but it never changes, whatever one I choose.

    #1368106
    Moonworks
    Participant

    I found the problem. It was the ‘menu image’ plugin causing a conflict.

    #1368211
    Nico
    Moderator

    Hi There,

    It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

    Thank you for your understanding.

    #1368622
    Moonworks
    Participant

    Yeah, it’s the menu image plugin. I removed it as no need with Ubermenu activated.

    #1368631
    Christopher
    Moderator

    Let us know if you have further questions.

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