[Rickc425Participant]

Hi,

I’m having an issue embedding a typeform form on my site. I went through and tried the suggestions in previous threads, but I still can’t get it working.

The first issue is on mobile, whenever I embed it I get the picture in image1 (attached).

The second issue is on the desktop site and the iframe is small and not 100% of the screen. I will include the website and login information in the next post.

Thanks in advance!

[Rickc425Participant]

This reply has been marked as private.

[Rue NelModerator]

Hello There,

Thanks for writing in! To make sure that the raw content area is fullwidth, please edit your page and click on the row. In the row settings, you need to disable the column container. http://prntscr.com/cbj0m9

And the first issue, it sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

For more information, please check out the typeform help documents:
https://www.typeform.com/help/welcome/

Thank you for your understanding.

[Rickc425Participant]

Hi,

Thanks for responding! I did uncheck the container section and it is full width, but the length of the form is only 1/8 or so of the page. I saw some of the other posts where something was changed in the css or in the functions in the child theme. I tried those and it didn’t work. Any suggestions?

Thanks again!

[Rue NelModerator]

Hello There,

Thanks for updating in! The height of your iframe is not enough. Please take note that the raw content area height will rely on the height of its contents. Please update your iframe code and use this instead:

<iframe style="min-height: 350px;" id="typeform-full" width="100%" height="100%" frameborder="0" src="https://onslowdeals.typeform.com/to/nt6NsN"></iframe>

Please let us know how it goes.

[Rickc425Participant]

That worked perfectly. Thank you Rue!

[DarshanaModerator]

Glad we were able to help 🙂

[Author]

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