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  • #907273
    ksaystalk2me
    Participant

    Hi there,
    I am using renew. I have embedded a typeform which looks and responds great on a desktop view, but not on a mobile view. The navbar icon seems to get in the way and you cannot see the questions. When you try to input an answer to the questions, the view shoots upward (under the navbar) and you cannot see it. Any suggestions?

    #907695
    Thai
    Moderator

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    #991322
    ksaystalk2me
    Participant
    #991371
    Thai
    Moderator

    Hi There,

    Please add the following CSS under Customizer > Custom > Global CSS:

    .typeform-modal {
        z-index: 99999;
    }

    Hope it helps 🙂

    #991455
    ksaystalk2me
    Participant

    Sorry, nope. It is still a problem in mobile view. It doesn’t look like an issue within cornerstone when selecting the mobile view, but if you actually pull it up with a mobile phone, it is an issue.

    #991804
    Rad
    Moderator

    Hi there,

    I’m on my mobile and it’s responding okay. When I click start inquiry, it will then show the first question and readable, the question appears one at time as I scroll. That means it work and responding.

    Are you saying that the header should be hidden when the form is displayed? I think it’s typeform doing since there is no fixed positioning applied to your site’s header. I think it’s to create a full screen effect while allowing the user to navigate away.

    Thanks!

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