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  • #1400739
    frankmoester
    Participant

    Hi,
    Since a week my Typeform form doens’t qo over the site logo and navigation bar on mobile devices.
    This is what Typeform Helpcentersays:
    “I have checked your case with a colleague from the Technical team, and it seems that the issue is that the z-index of the menu bar with the logo is higher than the z-index of the typeform. Once you change this, the typeform should appear as expected.”

    What can I do to fix this?

    #1400853
    Rahul
    Moderator

    Hi There,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    #1401878
    frankmoester
    Participant
    This reply has been marked as private.
    #1402044
    Jade
    Moderator

    Hi there,

    Would you mind reattaching the screenshot from your first post?

    I can’t seem to find the TypeForm that you are describing.

    Thank you.

    #1403627
    frankmoester
    Participant

    Hi There,

    Screenshots are attached. In order to see form, scroll the site down and hit “Vraag offerte aan”.

    Kinde regards,

    #1403631
    frankmoester
    Participant

    See screenshots attached.

    #1404061
    Rad
    Moderator

    Hi there,

    Please add this CSS to Admin > Appearance > Customizer > Custom > CSS

    .typeform-modal {
        z-index: 1200;
    }

    Its z-index is 1000, and the menu has 1010.

    Thanks!

    #1404644
    frankmoester
    Participant

    Hi, I’ve added the code, but it didn’t solve the problem.

    #1404677
    Paul R
    Moderator

    Hi,

    It’s fixed on my end.

    Please try to clear your browser cache and check again.

    Thanks

    #1404792
    frankmoester
    Participant
    This reply has been marked as private.
    #1405249
    frankmoester
    Participant

    Hi there, is there anything else that could cause this problem?

    #1406013
    Paul R
    Moderator

    Hi,

    You can try adding this under Custom > Edit Global CSS in the Customizer.

    
    .x-navbar,
    .x-logobar {
            z-index: 99;
    }
    

    The z-index property specifies the stack order of an element.

    If the code doesn’t work, you can try a lower number for the z-index.

    Hope that helps

    #1406513
    frankmoester
    Participant

    Perfect! That worked.
    Thanks a lot!

    #1406554
    Prasant Rai
    Moderator

    You are most welcome. 🙂

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