Tagged: x
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AuthorPosts
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March 9, 2017 at 11:06 am #1400739
frankmoesterParticipantHi,
Since a week my Typeform form doens’t qo over the site logo and navigation bar on mobile devices.
This is what Typeform Helpcentersays:
“I have checked your case with a colleague from the Technical team, and it seems that the issue is that the z-index of the menu bar with the logo is higher than the z-index of the typeform. Once you change this, the typeform should appear as expected.”What can I do to fix this?
March 9, 2017 at 12:51 pm #1400853
RahulModeratorHi There,
Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
March 10, 2017 at 7:47 am #1401878
frankmoesterParticipantThis reply has been marked as private.March 10, 2017 at 10:23 am #1402044
JadeModeratorHi there,
Would you mind reattaching the screenshot from your first post?
I can’t seem to find the TypeForm that you are describing.
Thank you.
March 12, 2017 at 3:12 am #1403627
frankmoesterParticipantHi There,
Screenshots are attached. In order to see form, scroll the site down and hit “Vraag offerte aan”.
Kinde regards,
March 12, 2017 at 3:24 am #1403631
frankmoesterParticipantSee screenshots attached.
March 12, 2017 at 5:30 pm #1404061
RadModeratorHi there,
Please add this CSS to Admin > Appearance > Customizer > Custom > CSS
.typeform-modal { z-index: 1200; }Its z-index is 1000, and the menu has 1010.
Thanks!
March 13, 2017 at 5:15 am #1404644
frankmoesterParticipantHi, I’ve added the code, but it didn’t solve the problem.
March 13, 2017 at 5:34 am #1404677
Paul RModeratorHi,
It’s fixed on my end.
Please try to clear your browser cache and check again.
Thanks
March 13, 2017 at 7:48 am #1404792
frankmoesterParticipantThis reply has been marked as private.March 13, 2017 at 1:35 pm #1405249
frankmoesterParticipantHi there, is there anything else that could cause this problem?
March 14, 2017 at 2:47 am #1406013
Paul RModeratorHi,
You can try adding this under Custom > Edit Global CSS in the Customizer.
.x-navbar, .x-logobar { z-index: 99; }The z-index property specifies the stack order of an element.
If the code doesn’t work, you can try a lower number for the z-index.
Hope that helps
March 14, 2017 at 10:11 am #1406513
frankmoesterParticipantPerfect! That worked.
Thanks a lot!March 14, 2017 at 10:29 am #1406554
Prasant RaiModeratorYou are most welcome. 🙂
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