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  • February 5, 2015 at 1:37 am #199492

    pdxstorytheater
    Participant

    Hello,

    I uploaded the demo content for Integrity 9 and am adding my own content to the promo shortcodes in the first content band at http://www.pdxstorytheater.org/new/ . But, it keeps automatically adding the custom headlines to the bottom of the promos. Is there a way to stop that?

    Also, is there a way to automatically make the boxes appear the same size?

    Thanks,

    Mike

    February 5, 2015 at 11:36 am #199811

    Nabeel A
    Moderator

    Hey Mike,

    You can delete the content bands by editing the page or you can hide them on your home page with some custom CSS, just add the following CSS code via Appearance > Customize > Custom > CSS:

    .home #x-content-band-3, .home #x-content-band-4 {
display: none !important;
}

    To make the promo boxes appear same size, you can use this code:

    .x-promo-content {
height: 440px !important;
}

    Let us know how this goes!

    February 5, 2015 at 12:14 pm #199841

    pdxstorytheater
    Participant

    Okay, great! The box sizes are uniform now!

    However, I added the first CSS code and the headline issue is still a problem. The promos and the extra headlines are on the same content band correct? It’s wierd, when I remove the extra headlines with the visual composer and click Update, additional headlines appear. Am I crazy?

    February 5, 2015 at 10:24 pm #200227

    Friech
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Cheers!

    February 5, 2015 at 10:47 pm #200240

    pdxstorytheater
    Participant
    This reply has been marked as private.
    February 5, 2015 at 10:48 pm #200242

    pdxstorytheater
    Participant
    This reply has been marked as private.
    February 6, 2015 at 1:25 pm #200644

    Rad
    Moderator

    Hi there,

    I just removed extra custom headlines from your promo shortcode, and I’m not getting another extra when pressed update.

    Thanks!

    February 8, 2015 at 3:24 pm #201775

    pdxstorytheater
    Participant

    Hmmm. Thank you for deleting the headlines, but they’re still appearing when I make edits. You have any idea what is going on?

    February 9, 2015 at 3:32 pm #202597

    Alexander
    Keymaster

    Hey there,

    We’ve taken a closer look at this, and there’s a problem with how the Visual Composer Front End Editor parses the page content before saving it. Somehow it’s duplicating shortcodes that are placed within text fields. When it comes to the front end editor, regretfully we don’t have much control because Visual Composer sets up a proprietary structure meant for use with their own elements.

    Here are some possible solutions:

    1. Don’t use shortcodes within the promo text area. You could try using the HTML from X directly. I went ahead and did this for your first promo box as an example. Keep in mind that this could cause issues later on if we ever need to change the shortcode output in a future release.

    2. Use VC native shortcodes. While we can’t offer support for these, they are designed for use with the Front End Editor, so they should work just fine.

    For reasons outlined in our knowledge base, the support we can offer in situations like this is limited.

    Thanks for understanding!

    February 9, 2015 at 4:16 pm #202628

    pdxstorytheater
    Participant

    Okay, great. That at least provides a couple of options to try out. I appreciate the help!

    February 10, 2015 at 4:45 am #202978

    Zeshan
    Member

    You’re welcome! 🙂

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