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  • April 26, 2016 at 1:53 pm #900816
    TrimanFit
    Participant

    After migrating site on host server via clone, I am unable to import saved/exported slider back into revolution slider. Progress shown in browser tray indicates import process but when it completes the browser screen just goes white page.
    I would appreciate any suggestions. Site is at http://www.cstalent.net. FYI I have never used any other version of rev slider other than that bundled with X Theme.

    April 26, 2016 at 11:24 pm #901422
    Prasant Rai
    Moderator

    Hello Triman,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    April 27, 2016 at 9:42 pm #903356
    TrimanFit
    Participant
    This reply has been marked as private.
    April 28, 2016 at 2:21 pm #904594
    Rad
    Moderator

    Hi there,

    Your site’s upload max and post max is very low, the recommended value is 32mb. I tried changing it through htaccess but it just throw internal error. Please contact your hosting provider to set it for you.

    Thanks!

    April 28, 2016 at 4:28 pm #904766
    TrimanFit
    Participant

    Thanks support,
    I will do that, but could you tell me in the meantime was anything you might have changed that would now keep me from logging into WordPress admin. When I try to login I get a blank page with the message “This site cannot be reached” ‘the connection was reset’.

    Thanks
    Jerry

    April 29, 2016 at 7:48 am #905615
    Joao
    Moderator

    Hi Jerry,

    I just tried login in in your wp-admin and it workes just fine.

    Please try again and let us know if you need any further assistance,

    Thanks,

    Joao

    April 30, 2016 at 12:23 pm #907073
    TrimanFit
    Participant

    Thanks Joao,
    It works for me now as well. Donno what was up with that, but lately the corners I am having to navigate to get this issue resolved keep getting sharper. I went back to web host and it appears that with Cpanel I have unlimited ftp mb upload. But that doesn’t seem right. So I still have to contact them to have them take a look, could be I am looking in the wrong place. I will let you know the outcome.

    Thanks, Jerry

    May 1, 2016 at 3:30 am #907620
    Joao
    Moderator

    You are welcome.

    Joao

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