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  • May 10, 2016 at 10:48 am #984302
    rongdongphuong
    Participant

    Everytime I use my Envato Purchase Code to verify X-theme, my Website will stop and show an error message:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    My web Server at rongdongphuong.com

    Please help me. Thank you!

    May 10, 2016 at 10:55 am #984316
    rongdongphuong
    Participant
    This reply has been marked as private.
    May 10, 2016 at 1:51 pm #984593
    Rupok
    Member

    Hi there,

    Sorry to hear that you are facing this. Could you provide your purchase key as well so that we could try?

    However 500 internal server error could happen due to various reasons. So, to fix this, please review this article: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

    So let’s check the article first.

    Cheers!

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