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Posts
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Good Evening,
The two topbar facebook links should be going to: https://www.facebook.com/StudexSouthAfrica/ as I have set them that way through the customize panel. However it is still loading the incorrect page: https://www.facebook.com/American.Piercing.Systems.SA.Studex?fref=ts . Not sure why this is? Also the customise panel does not always load for me.
Please assist urgently, thank you!
Hi There,
Thanks for writing in! Would you mind sharing your site URL to us, so we can take a closer look? In the meantime please clear all your site’s caching plugins or caching feature including your browser’s cache, to make sure that your site is serving the updated files.
Cheers!
Hi, my site URL is: http://aps-studex.co.za/
Thank you!
Hi there,
Please make sure you input the correct URL. Please provide us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Hi again,
Thank you for providing the credentials. I tried checking your Customizer and it isn’t loading on my end as well. I see errors in browser’s console. Looks like it is conflicting with a third party plugin. Try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
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