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  • May 5, 2016 at 7:37 am #914179
    jdconception
    Participant

    HEy guys,

    bought my 3rd x theme license 1 hour ago. unfortnately i cant start working because i still have no license in my themeforest account.
    can you help me?
    would be awesome 🙂

    kinds

    May 5, 2016 at 9:26 am #914299
    John Ezra
    Member

    Hi there,

    Thanks for writing in and sorry you have experienced the issue. Themeforest handles this from their end. Have you tried contacting them regarding this? This isn’t a usual case, but some things do happen once in a while and ThemeForest does get things sorted when things happen. Of course we are concerned as well, so would mind providing us with additional details and we will forward this to our main team. If this doesn’t get resolved soon from ThemeForest’s end, our team will definitely look into it with them.

    If it has been resolved, please do update us as well. Thanks!

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