Topic: Theme Upgrade Issue | Themeco Community

Navigation

Archive / Theme Upgrade Issue

This is archived content. Visit our new forum.

Tagged: x

Author

Posts
April 3, 2016 at 7:28 pm #865158

unmeshsheth
Participant

Hi

I tried to upgrade my theme and cornerstone after few months.

Right now my theme keeps showing version 4.3 and do not show any option to update.
https://www.dropbox.com/s/olo8aapft5x8v48/Screenshot%202016-04-03%2017.26.10.png?dl=0

Usually, I was seeing upgrade option in above dialog box. Not anymore. My license is upto date.

Thanks,
Unmesh

April 3, 2016 at 7:40 pm #865163

unmeshsheth
Participant

I also notice another issue. When I go to “Add On”, I see following error:
https://www.dropbox.com/s/ozw5abr72hbcq3q/Screenshot%202016-04-03%2017.39.57.png?dl=0
Could not retrieve extensions list. For assistance, please start by reviewing our article on troubleshooting connection issues.

April 4, 2016 at 2:02 am #865508

Christopher
Moderator

Hi there,

#1 Have you validated your product? would you provide us with URL and login credentials so we can take a closer look?

#2 Please check this article : https://community.theme.co/kb/connection-issues/

Hope it helps.
Author

Posts