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  • April 14, 2016 at 10:46 am #882482
    mtusa
    Participant

    We have to manually update our theme right now because we haven’t gotten our domain that we want yet.
    But when we tried to upload the theme into wordpress it gave us this error:
    “Installing the theme…

    Destination folder already exists. /home/content/p3pnexwpnas14_data01/13/3076913/html/wp-content/themes/x/

    Theme install failed”

    How we update our theme?

    April 14, 2016 at 10:48 am #882484
    mtusa
    Participant
    This reply has been marked as private.
    April 14, 2016 at 9:36 pm #883435
    Rue Nel
    Moderator

    Hello There,

    Thanks for the writing in! You are doing the updates wrong. You should have validated your X theme by using the temporarily url to be able to do automatics updates via your dashboard. It our latest changes, you can now have the ability to validate your staging site or temporary url and your main site. Please login to your account and assign the license to your temp url and validate your site. Once validated, you may go to Dashboard > Updates so that you can update X and X plugins.

    https://community.theme.co/kb/updating-your-theme-and-plugins/
    https://community.theme.co/kb/product-validation/

    Hope this helps.

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