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[Ann]

Hi,

I had a bunch of templates saved in cornerstone and for some reason they’re all gone. I’m also unable to save any new templates. Did some research and found that some had issues with the child theme, but it seems to be working fine. Any other idea what might be going on?

Thanks!

Ann

[Nico]

Hi There,

Thanks for writing in.

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[Ann]

This reply has been marked as private.

[Paul R]

Hi Ann,

Thank you for providing your login credentials.

You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If that doesn’t help, try adding the code below in your wp-config.php file located at the root directory of your site.

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You may add it before this line

/* That’s all, stop editing! Happy blogging. */

Hope that helps.

[Author]

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