Navigation
Archive / Theme not responding properly on mobile phone browsers
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • April 25, 2016 at 1:39 am #898163
    fmuralid
    Participant

    URL: http://www.tutorsforcharity.com
    WP Version: 4.5
    X Version: 4.4.2
    Cornerstone Version: 1.2.4

    Website looks good in laptop and tablet browsers, but I just noticed on smaller mobile devices (e.g., iPod, iPhone, Android, etc.) the website is not responding properly. Please see attached picture as reference.

    April 25, 2016 at 7:50 am #898532
    Christopher
    Moderator

    Hi there,

    Thanks for writing in!

    Your website is displaying fine in mobile devices, please see the attachment.

    Please clear cache on your phone browser and check again.

    Hope it helps.

    April 26, 2016 at 3:10 pm #900924
    fmuralid
    Participant

    I’m still seeing same problem. Please note the following bugs that result even in your attachment:

    1) The logo “Tutors for Charity” in smaller mobile view is not the original logo as seen in laptop/tablet view

    2) The 2 home page sliders from LayerSlider do not appear in smaller mobile view, but can be seen in laptop/tablet view.

    I noticed when I clicked link on bottom of page “View Full Website” it loads the website properly in the smaller mobile window. How can I make this the “default view” on the smaller mobile screen so the user does not have to manually scroll down to the bottom of page and click that link to see the properly displayed site?

    April 27, 2016 at 6:17 am #901919
    Rupok
    Member

    Hi there,

    Thanks for writing back. It looks you have enabled the mobile theme configured in Jetpack.

    In wp-admin > Jetpack > Settings > scroll down to “Mobile theme” hover over that and click “Deactivate”. Your visitors will now see the site with X.

    Hope this helps.

    Thanks!

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-898163 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>