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I’m trying to update my theme/related plugins but it won’t let me. I’ve tried to upload manually and Cornerstone is still glitching. It’s stating that the update package isn’t available.
Hi There,
I tested your Cornerstone and it seems to work fine on my end. I have tested using Chrome.
I was able to edit an existing page and create a new one.
If your package seems not available please do the following steps:
Do you confirm that you’ve already followed these steps to re-validate your product:
1] Please go to X Addons > Home and revoke the validation (https://s3.amazonaws.com/community-themeco/app/uploads/2016/04/17110514/Capture53.jpg).
2] Please login to your account and revoke the license.
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.If it still doesnt work you can upgrade your Cornerstone manually to the latest version.
You can do that by deleting the Cornerstone plugin and adding it again. You can find the cornerstone.zip file in your theme folder under /x/framework/plugins/. Another possibility would be to unzip the zip and upload it via ftp under /wp-content/plugins/.
For more information please have a look at this link:
https://community.theme.co//kb/updating-your-theme-and-plugins/
Hope that helps,
Let us know if you need further help with the issue.
Joao
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