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AuthorPosts
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February 12, 2016 at 8:27 pm #793705
Any idea why the theme, child-theme, and theme related plugins/extensions would just disappear completely? I didn’t do any updates as far as I know, I just went to my site and the front-end doesn’t display anything. The back-end works fine. It was working fine before, now it is toast.
In the back-end the only theme related item showing is an error message saying “ERROR: The theme directory “x-child-integrity-light” does not exist.” It says the current theme is integrity light but is listed as “false” then the X Theme is just gone.
February 12, 2016 at 9:25 pm #793751Now they are back and the site shows but suddenly it is showing a bunch of code on the pages and the formatting is messed up. I tried to update Visual Composer as the plugin said it needed an update but the update failed and then the site crashed. I disabled VC and the code showing on the pages and formatting errors came back.
February 13, 2016 at 7:23 pm #794590Hey there,
Please uninstall VC and install again via Addons > Extensions. If that doesn’t help, please give us access to your WordPress admin.
Thanks.
February 13, 2016 at 11:14 pm #794711Seems to have fixed the issue this time.
February 14, 2016 at 9:04 am #795120Glad it worked 🙂
If you need anything else, please let us know.
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AuthorPosts