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[jsegalphoto]

Hi there!

I am working with a webdev who needs to do a local install on their end to test customisations of my theme before going live on my server. I already have a local MAMP install and my current domain registered to my purchased theme as available in my account settings here.

Obviously they are having issues validating the license to install X on their end as it is a third install on the same registration key. How can I give them access without unregistering one of my own installs? I’d like to keep them active on my end as we will be working together on designs etc.

Thanks!

[Rue Nel]

Hello There,

Thanks for writing in! The one license code can be used to validate two sites at the some time. We made this way so that you can validate your staging site or (local hosted site) and your live site. Please revoke one of your site and re assign it to your local host. Please do the following:
1] Please go to X Addons > Home and revoke the validation (https://s3.amazonaws.com/community-themeco/app/uploads/2016/04/17110514/Capture53.jpg).
2] Please login to your account and revoke the license.
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.example.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.

And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/

[jsegalphoto]

Thank you so much for the clarification!

[Rad]

You’re so much welcome!

[Author]

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