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I have purchased your theme 10 times and I think I have one that I haven’t used but I want to make sure! I’m going to send the purchase code in a private reply and would appreciate it if you could check this for me. It’s not showing up in my manage licenses dashboard but I want to make sure one of my clients isn’t using it.
Also, if I’m building my site on a temporary url will it automatically switch over to the domain name once I transfer the temporary site to the domain name. I can’t do this up front as the domain is attached to a live site that I”m redoing using X theme.
Hello There,
Thanks for updating this thread. To resolve your issue, all you have to do is to revoke the license code and assigned it again using the live site first then add the development site. To know more how you can revoke and re assign the license code, please follow these steps:
1] Please go to X Addons > Home and revoke the validation (https://s3.amazonaws.com/community-themeco/app/uploads/2016/04/17110514/Capture53.jpg).
2] Please login to your account and revoke the license.
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.example.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/
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