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  • #886061
    Lance B
    Participant

    I need it to and no matter what I do it won’t seem to display there – what am I doing wrong?

    #886701
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! Upon checking in your site’s cart page, I am seeing the sidebar container but it is empty. Please make sure that sure that you added the WooCommerce cart widget in your Main Sidebar. You may go to Appearance > Widgets. To be able to assist you further with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look at your widgets? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    #887245
    Lance B
    Participant
    This reply has been marked as private.
    #887684
    Rue Nel
    Moderator

    Hello There,

    Thanks for providing the login information. I can confirm that the woocommerce cart widget is not displaying at all. This could be a bug between X and the WooCommerce. I will report this to our developers. Once they placed a fix for this, it will be updated and rolled out in our next update release.

    Thank you for understanding.

    #888842
    Lance B
    Participant

    I am going to remove the weird sample widget you put in place. The cart does display on other pages, just not the cart page FYI. That is definitely a problem. Please let us know when that is resolved.

    Here it is on the shop page:

    https://www.advancedbiology.com/shop/

    #889472
    Rupok
    Member

    Hi there,

    Thanks for updating. We have already forwarded this to our developers and hopefully that will be resolved soon. We can’t give any ETA right now but you could follow the Changelog on next release.

    Thanks for your patience.

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