[sarahongParticipant]

Hi,

I’m not sure what went wrong, but every single page in my website has this message

The page you were looking for doesn’t exist.
You may have mistyped the address or the page may have moved.

See attached of a screen shot of my website page at the bottom.

How do I get rid of this?

[ChristopherModerator]

Hi there,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[sarahongParticipant]

This reply has been marked as private.

[FriechModerator]

Hi There,

It seems it has something to do with your child theme, would you mind providing us FTP credentials as well, so we can take a closer look?

Thanks.

[sarahongParticipant]

FTP credentials? Erm, sorry where can I get that info?

[ChristopherModerator]

Hi there,

Please contact your host provider and ask them to provide you with FTP credentials.
Before that, please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Thanks.

[sarahongParticipant]

Hi Christopher,

I tried and tested the plugin conflict and found that it was the WP ConvertKit. I’ve deactivated it and now that error message is no longer on my website.

Thanks so much!

[ThaiModerator]

If you need anything else please let us know.

[Author]

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