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[umbertofederico]

Hello there. I currently have a problem with the new extension “The Grid”. When installed, I get an “out of memory” message and my backend basically crashes completely. I’m running PHP7 with 64MB and without the plugin active, my installation uses around 51MB. How come “The Grid” is causing such a problem?

[umbertofederico]

This reply has been marked as private.

[Rue Nel]

Hello There,

Thanks for writing in! We recommend that you increase your memory allocated to PHP. You can check this warning in WooCommerce > System Status > WordPress Environment > WP Memory Limit. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '512M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

We would loved to know if this has work for you. Thank you.

[umbertofederico]

Nope – didn’t change anything. I still get this error message:

Fatal error: Out of memory (allocated 60817408) (tried to allocate 4096 bytes) in /homepages/42/d200253459/htdocs/ufp_wordpress/wp-includes/pomo/streams.php on line 81

Fatal error: Out of memory (allocated 60817408) (tried to allocate 8192 bytes) in /homepages/42/d200253459/htdocs/ufp_wordpress/wp-includes/class-IXR.php on line 470

[Darshana]

Hi there,

The above error indicates that you’re running out of memory allocated to your hosting account. Please contact your hosting provider and ask them to increase the memory limit to resolve this issue.

Thanks!

[umbertofederico]

Ok – I updated the hosting package and now I got 512 MB php memory – everything works fine now. Thanks a lot for your help.

[Jack]

You’re most welcome! Glad to hear everything is working and if we can be of any further assistance please don’t hesitate to ask.

Thank you!

[Author]

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