[tlauenParticipant]

I’m using The Grid on the frontpage of http://www.folkedans.net, however every now and then it loads incorrectly. Either all the blocks on top of each other or that it looks like the grid area is only 20px wide or something. Sometimes it loads correctly however, and when it loads incorrectly all you need to do is adjust the size of the browser window a little bit. But it is still quite frustrating..

I think I’ve located the error to a plugin called SuperFly Menu, but when I contacted them I was told to contact the support team for The Grid, and since it is bundled with X I guess that is you guys?

I just need help to get this fixed…

[ThaiModerator]

Hi There,

Please add the following code under Customizer > Custom > Edit Global Javascript:

jQuery( function($) {
	$(window).resize();
});

Hope it helps 🙂

[tlauenParticipant]

Didn’t work :/

[RadModerator]

Hi there,

I checked and I see no issues from my end. But try changing the code to this,

jQuery( function($) {

function re_size () {	
$(window).resize();
}

$(window).load( re_size );
$(document).ready( re_size );

});

Then please provide a screen recording of what you’re currently getting 🙂

Thanks!

[tlauenParticipant]

First load in Safari and Firefox went fine.

First load in Chrome:

Second load in Safari:


There’s a whole screen of just background color between each box.

These two errors are the two most normal ones. Sometimes they show on first load, other times on second or third.

[JadeModerator]

Hi there,

Thanks for the screenshots. I have tried loading the page several times in Chrome and Safari for both Mac and Windows environment and they seem to display fine. Would you mind trying to clear your browser cache and check the page again to see if it sorts out the issue? As for the plugin conflict, I have reported it to our developers but there’s no definite time when a fix will be released but you can check on our changelog page to keep track of the updates.

Thank you.

[tlauenParticipant]

It persists in Safari and Chrome even after clearing cache and rebooting my machine. Firefox seems fine though…

[Rue NelModerator]

Hello Again,

Please try to use Safari’s private browsing mode or Chrome’s incognito mode and test your site again. This could be a caching issue. If you have installed a caching plugin, you must clear the plugin cache as well.

Hope this helps.

[tlauenParticipant]

Yep. I finally found the solution. The Grid plugin has its own caching option which was turned on. Seems like it works fine now, thanks for the help 🙂

[JadeModerator]

Glad to hear it’s sorted now. Cheers! 🙂

[Author]

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