Navigation
Archive / The GRID activation issue – fatal error
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • April 12, 2016 at 10:54 pm #879324
    sizzlingpots
    Participant

    Hi,
    Just installed the theme, validated license etc , and installed most of the extensions/plugins including Visual Composer and The Grid. I activated Visual Composer from the plugin section, however when I try to activate THE GRID, it gives me the following fatal error :

    Parse error: syntax error, unexpected T_FUNCTION in /home1/visualmx/public_html/wp-content/plugins/the-grid/includes/item-skin.class.php on line 45

    I tried deleting , reinstalling and reactivating the plugin several times, through the ADD-ON extension panel, as well as directly as a plugin, however I get the same error

    Thanks !

    April 13, 2016 at 6:45 am #879835
    Christopher
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    April 14, 2016 at 5:07 am #881901
    sizzlingpots
    Participant

    Thanks – I was able to resolve this by updating the server side PHP version to 5.5

    April 14, 2016 at 11:32 am #882586
    Jack
    Keymaster

    You’re most welcome, glad to hear you got this resolved. Let us know if we can be of any assistance. 🙂

    Thanks!

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-879324 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>