[Jennifer SParticipant]

Hi there! So I’ve been going back and forth with support over at Tribe, and finally set up staging, copied my site over, and starting trying to solve the problem (problem diary here: http://www.screencast.com/t/0XbJJPs6nzB – pick it up about 30 seconds in).

The first thing I did on staging was to deactivate the X theme and activate the WP 2017 theme. And bing, the problem went away. So it looks like the problem may be on your side. And I REALLY, REALLY need to solve this problem sooner than later. My client is getting impatient with their calendar not being updated. I’ll reply with a private message giving you login access to my staging site so you can try it out. Thanks!

[Jennifer SParticipant]

This reply has been marked as private.

[RadModerator]

Hi Jennifer,

Thanks for writing in.

And sorry to hear about the issue. Unfortunately, other plugins have their own standard that may conflict with the theme or other plugins. Hence, for some cases, it really needs special integration for it to work.

In this case, I’m not sure about the issue yet. Would you mind forwarding your video again but in mp4 format? It’s not playable on my end since it requires Adobe flash. I don’t install flash players due to security reason.

Thanks!

[Jennifer SParticipant]

This reply has been marked as private.

[RadModerator]

Hi there,

It’s quite a bit slow and been waiting for the admin to load. Perhaps there is a problem with the system? X theme doesn’t have any relation to events or dates, I can’t think of any theme feature that could cause it. Example, this issue is probably related to post-type saving process, but X theme has no connection to other post types (except portfolio post types).

I still can’t check it since it doesn’t finish loading, would you mind providing your FTP login credentials as well? I like to disable all other plugins while I’m checking the issue. And that’s also to make the loading much faster.

Does this happen when child theme is active? Because I can see a custom code that alters how the save_post work, that could be the culprit.

Thanks!

[Jennifer SParticipant]

This reply has been marked as private.

[RadModerator]

Hi there,

I disabled the save_post integration by adding // in front of the line.

Eg. //add_action('save_post', 'save_ecp_event_meta_from_gravity', 11, 2);

Then added new event named X test as recurring and it’s added instantly, even the dates are displayed correctly. This means the issue is with the custom code and it alters the date of the post being saved, and it creates loop within ajax request.

You may completely remove the code or enhance it to prevent the issue.

I’ll leave it as is so you could test it too 🙂

Thanks!

[Jennifer SParticipant]

You’re a miracle – THANK YOU!! 🙂

[ThaiModerator]

If you need anything else please let us know.

[Author]

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