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  • #236827

    clmgatso
    Participant

    Hi Everyone,

    Since the last update pf X my thank you page after purchase is missing.

    Everything else is up to date and I also deactivated all the plugins but that didn’t help either.

    I tried installing the pages again in the Woocommerce options, but that didn’t help.

    Does anyone have any idea what this could be?

    A bit of help would be much appreciated.

    Thank you.

    Clint.

    #236829

    clmgatso
    Participant
    #236909

    Rue Nel
    Moderator

    Hello There,

    Did you add a custom code that will redirect the customers to the thank you page? Or just added a template from /woocommerce/templates to /x/woocommerce/thankyou.php ?

    Please give us more clues. If neccessary, kindly provide us the url and WordPress access to your site so we can take a closer look. Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    #237046

    clmgatso
    Participant
    This reply has been marked as private.
    #237071

    Christopher
    Moderator

    Hi there,

    In This release X supports woocommerce version 2.3.6, Please download this version from https://wordpress.org/plugins/woocommerce/developers/, Extract .zip file, Connect through FTP and under wp-content/plugins replace existing woocommerce folder with the one you downloaded.

    Make sure you backup your site before any changes.

    Hope that helps.

    #237085

    clmgatso
    Participant

    Thank you I installed the update but still no page.

    I removed all the custom code, flushed the server cache, installed the woocommerce pages, clerared all caches.

    Any further ideas?

    Best regards.

    Clint.

    #237088

    clmgatso
    Participant

    HI,

    I figured it out.

    Thank you for your trouble.

    Like the theme by the way. This is my second webshop. The first one is doing very well but I think with this theme en woocommerce its going to exceed th other one.

    Best regards,

    Clint.

    #237198

    Rad
    Moderator

    Great to hear that and good luck 😉