[iBobbyMacParticipant]

I created a theme, saved off the customizer and page theme template. I loaded the customizer (which seemed to work) and went to load the page theme template.csl as page and it doesn’t work. I tried also as a block – it will load the page in both instances, then it SAYS it saves, but then when you hit PREVIEW PAGE it shows the OLD page! AAAHHH! frustrating! Why isn’t it saving?

I had created my theme using MAMP on my PC for ease of use and speed, but wanted to export it and upload it using your nice TEMPLATE feature. It seems that I can create templates and save ON my website but anytime I try to upload TO my website, it won’t save/actually upload the theme.

It shows that the theme is loaded as a page and overwrites everything! That’s perfect… while I have the editing cornerstone page open. But go to preview the page and it shows the same old template page that it was from whatever the last cornerstone instance was… not the updated one from the theme.

help! My wife’s site is down and she needs it up for school!

[ChristopherModerator]

Hi there,

Please share the template file with us so we can test it.
Please provide us with URL, login credentials and URL of page in question.
If you are using cache plugin make sure you purge the cache and test the page again.

Thanks.

[iBobbyMacParticipant]

This reply has been marked as private.

[Rue NelModerator]

Hello There,

You can use Dropbox to share the file. You can also post the login credentials to your site directly here in your reply. To do this, you can make a post with the following info:
– Link to your site

– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Please make sure that you have saved your page in Cornerstone before exporting the template. Otherwise, it will export the old layout. Hope this helps. Kindly let us know.

[iBobbyMacParticipant]

This reply has been marked as private.

[Rue NelModerator]

Hello There,

Please take note that you can only edit page which have been created using Cornerstone. Other than that, it won’t allow you and Cornerstone will replace any content with Cornerstone’s base template. Upon checking the template files that you shared, I imported them with no problems on my end. I can even edit it after importing in both my local and online server.

Please also take note the difference when importing the template. You can import it as a page template or as a block template. Page template replaces all your content and block template will just have to insert it below your current page content.

I have tested your site and seems I cannot do any template import. It throws in a javascript error in your site. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

There might also be a fatal PHP error generated by plugin. Can you please enable WP_DEBUG mode? You can do this by opening wp-config.php and adding
define( 'WP_DEBUG' , true ); just above /* That's all, stop editing! Happy blogging. */ For example:

define('WP_DEBUG', true);

/* That's all, stop editing! Happy blogging. */

When you revisit the page, you should have some error output (if there is) describing the issue in more detail.

Hope this helps. Kindly let us know.

[iBobbyMacParticipant]

This reply has been marked as private.

[FriechModerator]

Hi There,

Open the site’s wp-config.php file and increase the memory limit by adding the following line:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Also contact your hosting and ask if they allow 256M of memory limit on your site.

Hope it helps, Cheers!

[iBobbyMacParticipant]

This reply has been marked as private.

[iBobbyMacParticipant]

i’ve added this – not sure if it helps http://wiki.dreamhost.com/PHP.ini#phprc

[iBobbyMacParticipant]

i’m working the demo home 2 page if you can help.

[Paul RModerator]

Hi,

I have added a hotfix to your site and tried creating a new page to test.

http://www.missymccorkle.com/xsupport-test/

Seems to be working fine now.

Kindly check on your end.

Thanks

[iBobbyMacParticipant]

it only loads the basic templates – it won’t allow me to create my page as I had. It only displays the base templates you created. Once you start modifying it seems to have a cut off point or something that doesn’t allow it to save.

[Paul RModerator]

Hi,

I tried uploading your page template and it loaded fine, however if I try to loa it from the library it doesn’t seem to work.

Can you try deleting the template from the library then save it again as page template now that I have added a hotfix.

With regards to cut off point, can you specify on when it starts to not allow you to save.

Thanks

[iBobbyMacParticipant]

What you guys should try to do is add several sections at some text and images press save and then watch is the page does not update as it should. I’m wondering whether it’s a setting, a permission, or a shared server problem. As I said this works on my MAMP installation so it appears that the theme doesn’t necessarily have an issue but it definitely does on the shared server.

[Author]

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