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April 25, 2016 at 5:13 pm #899386
appletreewebParticipantI have tabs set up on some pages of my site which was set up using the visual composer tabs options. When the user clicks on the tabs it should load the info for that tab but its no longer working? Any ideas?
April 25, 2016 at 5:15 pm #899392
appletreewebParticipantThis reply has been marked as private.April 26, 2016 at 8:05 am #900279
ChristopherModeratorHi there,
Do you have any custom JavaScript added in customizer? if so please delete it and check if it helps.
If it doesn’t help, please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.Let us know how i goes.
April 26, 2016 at 3:57 pm #901003
appletreewebParticipantThis reply has been marked as private.April 27, 2016 at 6:33 am #901942
ZeshanMemberHi there @appletreeweb,
Thanks for writing back!
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks!
April 27, 2016 at 5:11 pm #903112
appletreewebParticipantThis reply has been marked as private.April 28, 2016 at 6:36 am #903910
RadModeratorHi there,
Would you mind moving your tab content on the same container where your tab navigations are? Currently, your tab nav is within the second content band, then the tab content is in the third content band.
They should be on the same container with no other elements between them.
Thanks!
April 28, 2016 at 4:45 pm #904787
appletreewebParticipantThankyou for taking a look, I have moved them into the same content band and that now works. although very strange as it used to work in the past?
Big thanks for solving….again!
April 29, 2016 at 7:48 am #905613
ZeshanMemberGlad to hear it’s working for you now! 🙂
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