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  • #899386
    appletreeweb
    Participant

    I have tabs set up on some pages of my site which was set up using the visual composer tabs options. When the user clicks on the tabs it should load the info for that tab but its no longer working? Any ideas?

    #899392
    appletreeweb
    Participant
    This reply has been marked as private.
    #900279
    Christopher
    Moderator

    Hi there,

    Do you have any custom JavaScript added in customizer? if so please delete it and check if it helps.
    If it doesn’t help, please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how i goes.

    #901003
    appletreeweb
    Participant
    This reply has been marked as private.
    #901942
    Zeshan
    Member

    Hi there @appletreeweb,

    Thanks for writing back!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks!

    #903112
    appletreeweb
    Participant
    This reply has been marked as private.
    #903910
    Rad
    Moderator

    Hi there,

    Would you mind moving your tab content on the same container where your tab navigations are? Currently, your tab nav is within the second content band, then the tab content is in the third content band.

    They should be on the same container with no other elements between them.

    Thanks!

    #904787
    appletreeweb
    Participant

    Thankyou for taking a look, I have moved them into the same content band and that now works. although very strange as it used to work in the past?

    Big thanks for solving….again!

    #905613
    Zeshan
    Member

    Glad to hear it’s working for you now! 🙂

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