Navigation
Archive / tabs and accordion not functioning after recent update
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • April 15, 2016 at 6:05 am #884104
    jamesmela
    Participant

    Hi Guys,

    http://melaconstruction.co.uk/

    I’m getting intermittent functionality of the tabs and accordion used on this site.

    Last night it only worked on moblie. Then I made a change on CS, saved, and it appeared to work on desktop again.

    This morning the fault is back. I have not updated or changed anything.

    The fault is on Chrome and Edge at the moment, seems ok on Firefox.

    All plugins. themes, and WP are upto date.

    What could be causing this?

    Thanks

    April 15, 2016 at 4:52 pm #884922
    Jade
    Moderator

    Hi James,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    April 21, 2016 at 2:47 pm #894231
    jamesmela
    Participant

    Hi Guys,

    Heres the link to the site

    http://melaconstruction.co.uk/

    Only issue is the site has 2 factor login so even if I give you the password it won’t work.

    Is there another way to do it?

    Thanks

    April 22, 2016 at 4:05 am #895020
    Rue Nel
    Moderator

    Hello There,

    Thanks for getting back to us.

    Are you using CloudFlare or may have installed a caching plugin like WordFence, W3 Total Cache or WP Super Cache? Please keep in mind that after doing every updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

    Hope this helps.

    April 22, 2016 at 4:32 am #895047
    jamesmela
    Participant

    Hi Guys,

    Yes I did purge all of those types of things that you mentioned. But I haven’t tried to isolate the plugins to rule them out yet.

    I will do that first and let you know what I find.

    Thanks

    April 22, 2016 at 7:21 pm #896078
    Jade
    Moderator

    Alright James. Please do let us know how it goes.

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-884104 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>