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Hi there,
Oops! I just realized why our site is NOT getting xtheme updates. We changed domains from .com to .ca after developing the site, but I didn’t update the x-theme license. I need to switch an x-theme license from 1 domain to another. I read through the different forum threads on doing this, but wanted to clarify/confirm the process, prior to doing it.
The original site was http://www.deltaacademies.com, where the licenses was registered. The new site is http://www.deltaacademies.ca. The new site is already set-up and operating with the theme. Do I just need to go under manage licenses and reassign, by clicking the ‘x’ beside the current site and adding the new one? This won’t affect the site at all, will it?
site:www.deltaacademies.ca
wp 4.7.2Thanks so much!
AdrienneHey There,
Thanks for writing in!
You should be able to update Cornerstone and the other plugins if you have X license validated.
Please do the following:
1] Please go to X Addons > Home and revoke the validation.
2] Please login to your account and revoke the license. https://community.theme.co/my-account/
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.
Let us know if this doesn’t help.
Thanks for understanding!
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