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March 22, 2016 at 2:00 pm #848425
Hello,
I just made a switch from Integrity to Ethos, and have most of the little kinks worked out. One thing I cannot seem to solve is that my main navigation menu has completely disappeared when looking at the site on a mobile device.
Any idea what I might have done wrong?
Thanks!
March 22, 2016 at 5:06 pm #848632Hi there,
Thanks for writing in! We would like to check your link but it seems to be down at the moment.
Please do check and let us know. Also, to save us some back and forth time, please provide us with login credentials so we can take a closer look. To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
March 22, 2016 at 5:48 pm #848665This reply has been marked as private.March 22, 2016 at 8:38 pm #848848Hi there,
Thanks for updating the thread! It’s still not coming up on our end. Would you mind checking with your host. You may have your site restricted to certain IP ranges. Our staff are located in different parts of the globe so it may be the reason why you are able to access is an we aren’t.
Let us know how that goes. Thanks!
March 22, 2016 at 8:58 pm #848863This reply has been marked as private.March 22, 2016 at 9:27 pm #848893Oh, in case it helps, I just quickly switched back to the Integrity stack and tested on mobile, and the abbreviated nav menu came through fine, so it does seem to be something with the Ethos stack in particular. Just wanted to add that in case it helps us figure out where the bug might be.
March 22, 2016 at 9:29 pm #848894Okay, this is embarrassing =)
I just double-triple-quadruple checked, and it turns out the menu IS there on mobile. It’s just on a white background, so I couldn’t see it at all.
I am sure there are some instructions here on the forum to fix that — I will try to track them down. Sorry for wasting your time here!
March 22, 2016 at 11:10 pm #848986Hi There,
Yes, It might be the lack of www as I can see the site now with http://www.everyoneisright.com/. It seems you already figure this out?
Should you require any further assistance with X theme, please feel free to get in touch with us.
Thanks.
March 22, 2016 at 11:13 pm #848993Yep, I found another thread with instructions to change the menu color. Thanks!
March 22, 2016 at 11:58 pm #849035Glad you sorted things out.
Cheers!
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