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  • November 10, 2016 at 7:13 pm #1252567
    Kade McConville
    Participant

    Hi there,

    Please see attachment for Superfly menu issue which appears to be intermittent. https://rkade.uk.com/news/modern-warfare-remastered-v-infinite-warfare/ and other pages/posts it can occur on!

    Also, parallax is enabled for images, but doesn’t seem to take effect. Featured image should be parallax, and also the background of the ‘story by’ section at the bottom of the post. Strangely, this has stopped working, but still works in Microsoft Edge browser?

    Hope you can help!
    Thanks.

    November 10, 2016 at 7:14 pm #1252568
    Kade McConville
    Participant
    This reply has been marked as private.
    November 11, 2016 at 12:51 am #1252890
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! Are you using CloudFlare or may have installed a caching plugin like WordFence, W3 Total Cache or WP Super Cache? Please keep in mind that after doing every updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

    Please let us know how it goes.

    November 11, 2016 at 6:24 am #1253244
    Kade McConville
    Participant

    Hi there,

    cleared all caches. My caching plugin does not cache CSS or JS. Would it be something else?

    Thanks.

    November 11, 2016 at 2:32 pm #1253707
    Rad
    Moderator

    Hi Kade,

    It works on all my tests, trying to find if it’s intermittent and up to now, I still can’t reproduce the issue. Are you getting some errors on your developer console? Have you tried it on different machine and browser?

    Thanks!

    November 14, 2016 at 3:39 am #1256101
    Kade McConville
    Participant

    Thanks for checking, so you can confirm this works in chrome? No errors on my dev console 🙁 tried different browser works fine.

    Thanks.

    November 14, 2016 at 3:59 am #1256120
    Christian
    Moderator

    Another support here and Superfly Menu & Parallax works fine and smoothly on my end. Are you on a laptop with touch screen enabled?

    Thanks.

    November 14, 2016 at 5:13 am #1256208
    Kade McConville
    Participant

    I am on a desktop with touch – this may be the issue haha. Thanks.

    November 14, 2016 at 5:39 am #1256227
    Christopher
    Moderator

    Hi there,

    Please check this thread https://community.theme.co/forums/topic/parallax-chromefirefox/#post-236044

    Hope it helps.

    February 20, 2017 at 5:44 am #1378031
    Kade McConville
    Participant

    Just to update here, my issue with the superfly menu logo overlapping appears to have returned!

    See attached images in both chrome and edge…

    February 20, 2017 at 5:54 am #1378037
    Christopher
    Moderator

    Hi there,

    Please resize attachments and upload them again.

    Thanks.

    February 20, 2017 at 5:57 am #1378039
    Kade McConville
    Participant

    Please see

    http://recordit.co/epVtCmsbA8

    🙂

    February 20, 2017 at 6:22 am #1378054
    Christopher
    Moderator

    Hi there,

    Not able to see the issue, it works fine on my end, please see the attachment.
    Please clear cache, check again and confirm me or let us know how we can replicate the issue.

    Thanks.

    February 20, 2017 at 5:31 pm #1378907
    Kade McConville
    Participant

    Cache Cleared, still issue, whether logged in or out and on different browsers. It appears on all pages for me. Makes me feel a bit better than you don’t get the error.

    Please see; http://recordit.co/2r2PD1OeHH

    Seems odd!

    Thanks 🙂

    February 20, 2017 at 11:54 pm #1379297
    Christopher
    Moderator

    Hi there,

    I checked your site in Chrome, FireFox and IE and still couldn’t replicate the issue. Please let us know what OS and browser versions you’re testing it on?

    Thanks.

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