[radualunitaParticipant]

Hi,

I have a problem on the website I’m working on at the moment – at http://www.aikiseishin.ro/home
I use Theme X ver.3.2.3.
If you hover the menu, you will quickly find that the sub-sub-menus are only appearing for about a second and then they are disappearing…

This is especially true at the second entry of the main menu (“Cursuri si activitati”) which is a mega-menu – look at the items that have a 3rd level sub-menu (like “Aikido”, “Karate” etc). The sub-sub-menu starts to disappear not necessarily on the first item you hover, but usually after you hover over a second item that has 3rd level sub-menus (try to play with “Aikido” and “Karate” for example – hover over one and then over the other – you will see what I mean).

And after the disappearing starts to happen, it then happens on hovering other items of the menu as well…

Could this be a bug within the theme? Please have a look and tell me what you think. If there’s anything I should try and do, please let me know.

Best regards,
Radu

[ChristianModerator]

Hey Radu,

This is a known issue in X and we are currently working on it. We’ll update this thread once a solution is available.

For now, you can try the fix given at https://theme.co/x/member/forums/topic/menu-dropdown-submenu-second-level-disappears-after-a-second/

We’re sorry for the inconvenience.

[radualunitaParticipant]

Thanks for your reply. I tried using the CSS hack from the other post you have mentioned, but unfortunately it did not resolve the issue on our website. If you have something else I could try, let me know.
If not, I guess I’ll just have to wait for the next theme update. By the way – can you estimate when that will be?

Many thanks again,
Radu

[Scott ZParticipant]

This is happening on my site on mobile (iPhone Safari). I tap the menu button, and the menu is displayed for a second and then disappears before you can choose anything.

Is this the bug, or do I need to change something? I have the Revolution slider also on my home game.

[NicoModerator]

Hi There,

We are currently working on this bug. For meantime, we are trying to fix it temporarily. Try to check this thread below.

https://theme.co/x/member/forums/topic/submenu-links-on-iphone-do-not-work-properly/#post-136985

Hope it works. Let us know how it goes.

Thanks.

[radualunitaParticipant]

Hi,

I still have the problem with the submenu disappearing, no matter what browser you use to access the website (desktop mode):
http://www.aikiseishin.ro/home

I have updated Theme X to the latest ver.3.2.4. and WordPress to 4.2.

Please access the link I have mentioned to see exactly what the problem is. If you hover the menu, you will quickly find that the sub-sub-menus are only appearing for about a second and then they are disappearing (while the mouse cursor is still hovering over that item)!

Try this on the second entry of the main menu (“Cursuri si activitati”) which is a Mega-Menu – look at the items that have a 3rd level sub-menu (like “Aikido”, “Karate” etc). The sub-sub-menu starts to disappear once you hover over a second item that has 3rd level sub-menus (try to play with “Aikido” and “Karate” for example – hover over one and then over the other – you will see what I mean).

Please check this bug and let me know what you think. If there’s anything I can try and do to solve or work around this, please let me know.

Best regards,
Radu

[ThaiModerator]

Hi There,
Try adding following CSS under Appearance > Customize > Custom > CSS:

.x-navbar .desktop .x-nav ul li.menu-item-has-children:hover>.sub-menu {
  display: block !important;
}

Hope it helps.

[radualunitaParticipant]

Yes, it did help. It’s working fine now.
Thank you so much!! 🙂

[NicoModerator]

Glad to hear that!

Let us know if you need anything else.

Thanks. Have a great day! 🙂

[flickdigitalParticipant]

I have the same problem – (sub)menu disappears on hover – at
http://www.evergreen-hakuba.com/en

I have tried the fix above with no luck. Any other ideas?

[flickdigitalParticipant]

Sorry – I found the other thread and added the extra CSS. By using all the following I have no issues. I am still waiting for this site to go live before purchasing new licence for this particular site – possible it has been fixed in update.

.x-navbar .desktop .x-nav>li.menu-item-has-children:hover>.sub-menu {
    display: block;
}

.x-navbar .desktop .x-nav>li.menu-item-has-children>.sub-menu {
    display: none;
}

.x-navbar .desktop .x-nav ul li.menu-item-has-children:hover>.sub-menu {
  display: block !important;
}

[RupokMember]

Hi @freedomdesign

Thanks for updating! Glad that you have found solution and thanks for sharing. Let us know if there anything that we could assist you.

Cheers!

[Author]

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