Hello Rich,
Sorry I thought you were the original poster on this thread. Would you mind providing us the url of your site with login credentials, if necessary, so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password (only if necessary)
Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you.