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  • April 5, 2016 at 1:45 am #867185

    scofang
    Participant

    Hello there,

    I had some special fonts to use, so I tried to apply font rules to style.css in my child theme. However, after I uploaded the file to the server, my webpage did not load this stylesheet. I tried to check if the file was successfully uploaded through wordpress, and under Appearence, it showed the style.css that I wanna use was right there. I do not get why the page just doesn’t load it. First I thought it was my cache problem, but when I turned it off, and clear all my caches, the stylesheet still couldn’t be loaded. Please help!

    My website: neatidy.com

    April 5, 2016 at 8:11 am #867595

    Friech
    Moderator

    Hi There,

    Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Cheers!

    April 7, 2016 at 3:47 am #870784

    scofang
    Participant
    This reply has been marked as private.
    April 7, 2016 at 8:54 am #871188

    Paul R
    Moderator

    Hi,

    Ftp login doesn’t seem to work and I cannot access the theme editor as well.

    http://screencast.com/t/73uIuuZFeCL1

    Kindly check the login make sure it has proper access so we can check.

    Thanks

    April 10, 2016 at 10:34 pm #875842

    scofang
    Participant

    Hi,

    Please link to http://neatidy.com/wp-admin/theme-editor.php
    I don’t know why it won’t work without putting “wp-admin” in it.

    April 11, 2016 at 5:16 am #876204

    Christian
    Moderator

    Hey there,

    I checked your site and everything is loaded without issues. There is no error in the console also (see attachment). Please clear your browser history and check again.

    Thanks.

    April 11, 2016 at 6:34 am #876281

    scofang
    Participant

    Hi,

    If there were not any issues, why the stylesheet “x-child-css” cannot be updated?

    April 11, 2016 at 10:32 am #876615

    Rupok
    Member

    Hi there,

    Thanks for updating. I can see the right stylesheet on your theme editor – http://prntscr.com/aqxzat

    So if you can’t see this on your end then it’s certainly the cache issue and you need to purge the cache as you are using caching plugin.

    Hope this makes sense.

    Cheers!

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