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[Tim]

Hi X,

Since update I have this strange problem. When clicking on one of the product tabs, notice that the whole page ‘jumps’ a little bit to the top. Problem with this is that tabs are unusable on mobile (nothing happens on click). Besides that it is just not right..

http://nltent-mansurake.savviihq.com/product/trek-x300-midstep/

I cannot find out what is causing this, could you please help?

Thanks!

[Thai]

Hi There,

Please add the following code under Customizer > Custom > Global Javascript:

jQuery(function($) {
  $('.x-nav-tabs>li>a').off('click touchend touchstart');
});

Hope it helps 🙂

[Tim]

Hi Thai,

That certainly did help, thanks! Mind telling me why this piece of code was needed?

Have a great day!

Cheers!

[Christian]

Hey Tim,

I’m sorry but I’m not sure what is causing the issue. I could not replicate that on my test site. The might be caused by a third party plugin. Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Thanks.

[Author]

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