Hi there,
I’m sorry to hear that, please check this link : https://community.theme.co/kb/demo-content/
Please check the following with your host provider :
– Ensure my site can reach this domain: community.theme.co
– Ensure cURL is working, and allow_url_fopen is enabled.
– Ensure PHP is configured with the latest CA Root Certificates.
If you still need help, provide us with URL and login credentials in private replay.
Thanks.