Hi Quratulain,
Thanks for writing in! This usually happens due to your default server configurations and settings. Please ensure the following.
– Ensure my site can reach this domain: community.theme.co
- Your firewall is not blocking requests to theme.co
– Ensure cURL is working, and allow_url_fopen is enabled.
– Ensure PHP is configured with the latest CA Root Certificates.
- WordPress recommends PHP 5.6.x or higher.
- PHP Max Execution time set to 300
- Increase cURL timeout to at least 60 seconds
- Check for PHP memory limit
Let us know how it goes.
Thanks!