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  • January 23, 2017 at 9:07 pm #1342544
    anthonypaulgraffeo
    Participant

    i cant seem to get the customizer to load to show the website it is acting weird staging1.vmalongisland.com

    January 23, 2017 at 9:13 pm #1342553
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    February 1, 2017 at 6:08 pm #1354432
    anthonypaulgraffeo
    Participant
    This reply has been marked as private.
    February 2, 2017 at 12:11 am #1354817
    Rupok
    Member

    Hi there,

    Sorry to hear that you are having this trouble. I have checked and seems the caching plugin you are using causing the issue. Kindly try disabling the security and caching plugin and check again.

    Cheers!

    February 2, 2017 at 5:35 pm #1355888
    anthonypaulgraffeo
    Participant

    ok thanks I’m giving it a shot my next question is when is the new update gonna be live I’m so stoked

    February 2, 2017 at 11:35 pm #1356322
    Rupok
    Member

    Hi there,

    Thanks for writing back. We are excited about the new update as well but can’t give an ETA right now. Hopefully it will be out very soon.

    Cheers!

    February 4, 2017 at 10:06 am #1357923
    anthonypaulgraffeo
    Participant

    I disabled every single plugin and that didn’t help the issue what else can we try

    February 4, 2017 at 4:29 pm #1358101
    Rad
    Moderator

    Hi there,

    Some of your Staging URL are still pointing to your original site’s URL. And browser will not allow iframe with the source of different URL than the current one.

    Install Better search replace plugin and replace http://vmalongisland.com/ with http://staging1.vmalongisland.com/

    Hope this helps.

    February 4, 2017 at 10:21 pm #1358307
    anthonypaulgraffeo
    Participant

    What tables do I want there area whole list of tables. thanks so much for your help

    February 5, 2017 at 4:47 am #1358477
    Christopher
    Moderator

    Hi there,

    Please check this plugin : https://wordpress.org/plugins/better-search-replace/

    Hope it helps.

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