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AuthorPosts
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March 1, 2017 at 7:23 pm #1391229
Jacko_PintoParticipantThank you. Is this something that needs to be done periodically? Would I be better off disabling that cache plugin?
Thanks for the help!
March 2, 2017 at 1:45 am #1391521
Rue NelModeratorHey Jack,
Thanks for updating in! We’re just glad it works out for you. Always clear your site cache and plugin cache every time you update WordPress, a theme or any plugins. Even if you edit a post/page, you also need to clear the cache too! Caching helps in faster page loading. Disabling would mean that the post/page will be loaded from server every time the use view a post/page thus a lot slower.
Hope this helps.
March 2, 2017 at 9:05 am #1391931
Jacko_PintoParticipantThank you Rue. I just noticed that several of the sites pages still look broken on mobile… it seems like they work fine after purging the cache but then they go back (to being broken) after a while… this only happens on mobile.
Can you please help us fix this?
March 2, 2017 at 10:02 am #1392017
RahulModeratorHey There,
Thanks for writing back!
Would you mind providing us with a Screenshot of it? It will be helpful for us to take a closer look of the issue.
Thanks for understanding.
March 2, 2017 at 5:20 pm #1392549
Jacko_PintoParticipantThis reply has been marked as private.March 3, 2017 at 1:23 am #1393005
RadModeratorHi there,
Please clear all your browser cache too, or use the private browser like incognito. Server cache are passed down to browsers too, purging it from the server side doesn’t mean your browser caches are purged too.
Thanks!
March 3, 2017 at 3:10 pm #1393762
Jacko_PintoParticipantThank you. Some site pages also look broken on a private browser. They look fine after purging the cache on the plugin… but they go back to looking bad after a while.
How can we fix this? What would you recommend? Thanks for the help!
March 4, 2017 at 12:51 am #1394161
Rue NelModeratorHello There,
Thanks for writing in! Please deactivate your caching plugin. Please let it stay that way for several hours or days. This will ensure that CloudFlare will cache your site with the latest and not caching a cached version of all your pages. It would also be helpful if you only use CloudFlare or just a caching plugin to handle your site cache to avoid any of this issue. Having two or more caching mechanism in your site would be an overkill which may have been the cause of this issue.
Hope this helps.
March 4, 2017 at 12:10 pm #1394517
Jacko_PintoParticipantHello, thank you for your reply.
I went ahead and disabled the W3 Total Cache plugin… but I don’t use CloudFlare with this site. What did you mean by that?
How long would you recommend I leave that plugin deactivated?
Thanks for the help.
March 5, 2017 at 1:51 am #1394848
RadModeratorHi there,
I checked again and still the same, it’s working on iPad and iPhone, please try another device. What’s your browser version?
Thanks!
March 17, 2017 at 1:00 pm #1411290
Jacko_PintoParticipantThanks. All is working fine now across devices. The cache plugin has been inactive for a full week now. Is it best that I leave that way?
Best regards!
March 17, 2017 at 4:15 pm #1411478
JoaoModeratorHi,
I personally don´t use cache plugins on my websites and do not miss them 🙂 If you would like to have a cache plugin on that is fine, I would just reccomend turning it off while editing your website.
Hope it helps
Joao
March 22, 2017 at 7:43 pm #1416959
Jacko_PintoParticipantThank you very much for your comments Joao. Best regards.
March 22, 2017 at 9:57 pm #1417126
NicoModeratorFeel free to let us know if you need anything else.
Thanks. -
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