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  • #394578

    Rue Nel
    Moderator

    Hello There,

    Thanks for updating the thread! Can you confirm that you are fully updated? (Theme and Plugins)
    We already have fixed the WooCommerce template errors in our latest update release. Our latest versions are:
    X Theme: 4.1
    Cornerstone: 1.0.6

    Visual Composer: 4.7
    Revolution slider: 5.0.6

    You can find the latest version numbers here: (http://theme.co/x/member/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Thank you.

    #395895

    qwikchick
    Participant

    ### WordPress Environment ###

    Home URL: http://nsi1.buzzandsoul.com
    Site URL: http://nsi1.buzzandsoul.com
    WC Version: 2.4.4
    Log Directory Writable: ✔ /home3/vintage9/public_html/nsi1/wp-content/uploads/wc-logs/
    WP Version: 4.3
    WP Multisite: –
    WP Memory Limit: 40 MB – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP
    WP Debug Mode: –
    Language: en_US

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 5.3.29 – We recommend a minimum PHP version of 5.4. See: How to update your PHP version
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    SUHOSIN Installed: –
    MySQL Version: 5.5.42
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 2.4.4
    :
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_termmeta: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔

    ### Active Plugins (17) ###

    Akismet: by Automattic – 3.1.3
    Contact Form 7: by Takayuki Miyoshi – 4.2.2
    Cornerstone: by Themeco – 1.0.5
    Duplicate Post: by Enrico Battocchi – 2.6
    Hello Dolly: by Matt Mullenweg – 1.6
    Hover Image: by Julian Weinert // cs&m – 1.4.1
    InstantSearch+ for WooCommerce: by Fast Simon Inc – 1.3.2
    Jetpack by WordPress.com: by Automattic – 3.6.1
    WPBakery Visual Composer: by Michael M – WPBakery.com – 4.6.1
    MOJO Marketplace: by Mike Hansen – 0.5.9
    Revolution Slider: by ThemePunch – 4.6.93
    UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.11.4

    WooCommerce: by WooThemes – 2.4.4
    WordPress Importer: by wordpressdotorg – 0.6.1
    WP Smush: by WPMU DEV – 2.0.6.1
    WP Super Cache: by Automattic – 1.4.4
    YITH WooCommerce Wishlist: by Yithemes – 2.0.10

    ### Settings ###

    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2

    ### API ###

    API Enabled: ✔
    API Version: 3.0.0

    ### WC Pages ###

    Shop Base: #6733 – /shop/
    Cart: #6734 – /cart/
    Checkout: #6735 – /checkout/
    My Account: #6736 – /my-account/

    ### Taxonomies ###

    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    ### Theme ###

    Name: X
    Version: 4.0.6
    Author URL: http://theme.co/
    Child Theme: ✕ – If you’re modifying WooCommerce or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: x/woocommerce/cart/cart-totals.php
    x/woocommerce/cart/cart.php
    x/woocommerce/cart/cross-sells.php
    x/woocommerce/cart/shipping-calculator.php
    x/woocommerce/checkout/form-billing.php
    x/woocommerce/checkout/form-shipping.php
    x/woocommerce/checkout/thankyou.php
    x/woocommerce/content-product.php version 1.6.4 is out of date. The core version is 2.4.0
    x/woocommerce/loop/loop-end.php
    x/woocommerce/loop/loop-start.php
    x/woocommerce/loop/pagination.php
    x/woocommerce/myaccount/form-edit-address.php
    x/woocommerce/notices/error.php
    x/woocommerce/notices/notice.php
    x/woocommerce/notices/success.php
    x/woocommerce/order/order-details.php version 2.3.0 is out of date. The core version is 2.4.0
    x/woocommerce/single-product/add-to-cart/variable.php version 2.3.0 is out of date. The core version is 2.4.0
    x/woocommerce/single-product/product-attributes.php
    x/woocommerce/single-product/product-image.php
    x/woocommerce/single-product/product-thumbnails.php
    x/woocommerce/single-product/rating.php
    x/woocommerce/single-product/related.php
    x/woocommerce/single-product/tabs/tabs.php version 2.0.0 is out of date. The core version is 2.4.0
    x/woocommerce/single-product/up-sells.php
    x/woocommerce/single-product-reviews.php

    : Learn how to update outdated templates

    #396105

    Rue Nel
    Moderator

    Hello There,

    Upon checking you are not using the latest version. You are just using X4.0.6 which doesn’t support the latest WooCommerce. You Cornerstone is versions 1.0.5. Your visual composer is 4.6.1 and the Revolution slider installed is 4.6.93.

    Please make sure that you are up to date. Only X theme 4.1 supports WooCommerce 2.4. You can find the latest version numbers here: (http://theme.co/x/member/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Thank you.

    #599483

    qwikchick
    Participant
    This reply has been marked as private.
    #599740

    Rad
    Moderator

    Hi there,

    It looks like your current account has no full permission as Admin. Some section aren’t available when logging in using your account. This includes update section and edit templates section under appearance.

    Is it a multi site? If not, please create another admin account that has full permission. Since this thread is getting, would you mind starting a new thread while linking here? It’s best to track your issues on a dedicated thread.

    Thanks.