[JmotParticipant]

Today, WooCommerce released 2.4.3 and I encountered an issue with variable products where the “Add To Cart” button and quantity selector disappeared. All of my plugins, themes and WP are up to date so I started digging.

After 4 hours and trying 50 different things, I decided to start removing out-of-date templates from the X-theme, allowing the current WooCommerce plugin to override these files (or use it’s own by default). You can see which ones are out of date by going to WooCommerce > System Status and scrolling to the bottom. After removing the variable.php file (x/woocommerce/single-product/add-to-cart/variable.php) and the content-product.php file (x/woocommerce/content-product.php) everything started working again.

If anyone else encounters what I did, I hope this helps.

Themeco staff – please have these out of date template files updated in a near-future release. In the latest version of X, there are 4 out-of-date php files including the 2 I mentioned.

[Rue NelModerator]

Hello There,

Thanks for writing in! And thank you for sharing how you resolve the issue.

WooCommerce updated their plugin several days ago and these creates the issues because they made some changes on the templates on this 2.4 release. Our developers is already aware of this issues as we work closely with Woocommerce. We will be rolling out an update release to address these issues. Please bear with us.

Thank you for your understanding.

[qwikchickParticipant]

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[DarshanaModerator]

@qwikchick

Officially we do not support the latest WooCommerce release as we want to test the incompatibility issues. As mentioned in our changelog here (https://theme.co/changelog/), X theme is compatible with WooCommerce v2.3.9.

Hope that’s clear.

[rumisumaqParticipant]

Thank you Jmot for the solution! And thank you Themeco staff for directing me to your post!

Erasing just one outdated file worked for me. It was the variable.php file (x/woocommerce/single-product/add-to-cart/variable.php)

Phew! I can resume life again. 🙂

[RupokMember]

You are welcome @rumisumaq

Glad that it helped and thanks for sharing with us. Feel free to let us know if you face any other issue. We’ll be happy to assist you.

Thanks for using X.

Cheers!

[aux88Participant]

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[RupokMember]

Hi @aux88

Thanks for updating! We have already released an update with the compatibility support of lates woocommerce (2.4.6). Please update your theme and plugins. See – https://community.theme.co//kb/updating-your-theme-and-plugins/

Hope this helps.

Cheers!

[aux88Participant]

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[NicoModerator]

Hi There,

Woocommerce version 2.4.9 is not compatible with x theme the woocommerce version that we support or latest x theme is compatible with woocommerce version 2.4.6.

Let us know how it goes.

Thanks.

[qwikchickParticipant]

I am totally confused at this point and I am almost ready to turn over the site to the client. This woocommerce issue is holding me up, where are we? What do I need to to? Please help!

[Nabeel AModerator]

Hi again,

X is compatible with v2.4.6 so you can now update your WooCommerece version to the latest version.

Hope this helps!

[qwikchickParticipant]

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[qwikchickParticipant]

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[qwikchickParticipant]

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