Hi Greg,
I am not official support, but I suspect that you are experiencing known bug that I experienced. The solution is further back in the forum, but to save you effort, here is the code to be placed in the customizer under Javascript:
jQuery( function($) {
$(document).on(‘click’, ‘.x-accordion-toggle, .x-nav-tabs .x-nav-tabs-item a’, function( e ){
$(‘html, body’).stop();
});
});
Hope this works for you.