Tagged: x
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AuthorPosts
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March 27, 2017 at 1:55 pm #1422023
please explain and give a solution as to why my slider looks stretched.
see screen shot.
March 27, 2017 at 2:08 pm #1422040Hello There,
Thanks for writing in!
Could you please provide us with your website URL so we can take a closer look?
Thanks.
March 27, 2017 at 2:49 pm #1422094rmclinic.org
March 28, 2017 at 12:01 am #1422583Hi there,
I can see a slider on your home page but couldn’t see such slide. Would you point us the exact page in question?
Thanks!
March 28, 2017 at 9:53 am #1423071March 28, 2017 at 2:48 pm #1423389is there any update on this issue?
March 29, 2017 at 5:59 am #1424013You’re slider was set to 100% width. Looks like you’re using a third party slider. Regretfully, we don’t have support for third party plugins and scripts. Please contact the plugin developer or a third party developer to fix the issue for you. Or, you might want to use the available slider plugins bundled in X instead. See https://community.theme.co/kb/ for more details.
Thank you for understanding.
March 29, 2017 at 9:02 am #1424162what are the dimensions you propose? could you please answer that?
thanks.
March 29, 2017 at 10:02 am #1424218it seems that the suggestion i was given to input in the global css is what is distorting the image, which is on x-theme’s end.
here is the css a customer service rep gave me in a previous post.
.slider_4 .huge-it-wrap,
.slider_4,
ul#slider_4 {
max-width:100% !important;
width:100% !important;
}
.x-container.max.width.offset {
width: 100%;
}`
.x-container.offset {
margin-top: 0 !important;please give me the necessary instructions for this css to not stretch/distort the slider.
March 29, 2017 at 11:39 am #1424328Hi There,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
–
Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.Thanks!
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AuthorPosts