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  • #1422023

    anncox1289
    Participant

    please explain and give a solution as to why my slider looks stretched.

    see screen shot.

    #1422040

    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Could you please provide us with your website URL so we can take a closer look?

    Thanks.

    #1422094

    anncox1289
    Participant

    rmclinic.org

    #1422583

    Rupok
    Member

    Hi there,

    I can see a slider on your home page but couldn’t see such slide. Would you point us the exact page in question?

    Thanks!

    #1423071

    anncox1289
    Participant
    #1423389

    anncox1289
    Participant

    is there any update on this issue?

    #1424013

    Christian
    Moderator

    You’re slider was set to 100% width. Looks like you’re using a third party slider. Regretfully, we don’t have support for third party plugins and scripts. Please contact the plugin developer or a third party developer to fix the issue for you. Or, you might want to use the available slider plugins bundled in X instead. See https://community.theme.co/kb/ for more details.

    Thank you for understanding.

    #1424162

    anncox1289
    Participant

    what are the dimensions you propose? could you please answer that?

    thanks.

    #1424218

    anncox1289
    Participant

    it seems that the suggestion i was given to input in the global css is what is distorting the image, which is on x-theme’s end.

    here is the css a customer service rep gave me in a previous post.

    .slider_4 .huge-it-wrap,
    .slider_4,
    ul#slider_4 {
    max-width:100% !important;
    width:100% !important;
    }
    .x-container.max.width.offset {
    width: 100%;
    }`
    .x-container.offset {
    margin-top: 0 !important;

    please give me the necessary instructions for this css to not stretch/distort the slider.

    #1424328

    Joao
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks!