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  • #820702

    childrensla
    Participant

    Hi,

    I just added the Slider Revolution under “Addons -> Extensions”. When I checked the setting page I noticed the “red cross” under system Requirements section – Uploads folder writable.

    I followed the instructions and added the “uploads” folder under /wp-content/ and make sure it has 755. Still see the error after refresh.

    However, the error will be gone if I change it to 777 which I don’t think is a good idea.

    Do you have any recommendation?

    Thanks!

    Regards,
    Edwin

    #821095

    Darshana
    Moderator

    Hi there,

    Thanks for writing in! You may try contacting your hosting provider with regard to this issue. This could be a misconfiguration they need to fix on their end.

    Thanks!

    #822282

    childrensla
    Participant

    I see. Can you help me to confirm the folder location? it should be at /wp-content/uploads?

    Thanks!

    Edwin

    #822786

    Rue Nel
    Moderator

    Hello Edwin,

    Yes the correct folder location is /wp-content/uploads. To know more about the correct file permission, please check out the codex here:
    https://codex.wordpress.org/Changing_File_Permissions#Permission_Scheme_for_WordPress
    http://codex.wordpress.org/Hardening_WordPress#File_Permissions

    Hope this helps.