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  • #1342026
    Kade McConville
    Participant

    Hi Guys,

    My slider was working fine @ https://rkade.uk.com

    – but now only the bullets are displaying…

    Hope you can help!

    #1342029
    Kade McConville
    Participant
    This reply has been marked as private.
    #1342195
    Kade McConville
    Participant

    FIXED – NaN sizing issues. 🙂

    #1342235
    Nico
    Moderator

    Happy to hear that.

    Feel free to ask us again.

    Thanks.

    #1343380
    Kade McConville
    Participant

    Sorry, last issue before slider is complete…

    I have given text element a ‘classes’ “log-in-slider”. I have set this to work with Convert Plug to manually popup when clicked. It works on mobile just fine…

    But not on desktop. Wondering if it’s a z-index issue?

    See issue – http://recordit.co/WQrtBwGiys

    #1343504
    Rupok
    Member

    Hey there,

    Thanks for writing back! Regretfully, this particular customization request is outside the scope of our support as this is not related to an issue with the theme and instead has to do with your customization of it. As such, you will need to investigate this particular issue on your own or seek help from a developer should you not feel comfortable making these changes yourself. If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries.

    Thank you for your understanding.

    #1349561
    Kade McConville
    Participant

    Hi there,

    This isn’t really a customisation request as such? I’m just not getting the modal pop up on desktop? On mobile it works fine.

    Cheers!

    #1349992
    Rad
    Moderator

    Hi there,

    It’s the same on my desktop and mobile. It’s not working, maybe the reason is the loading order.

    Revslider has its own loading order with its scripts and elements. Mostly slide and layers are loaded later than its libraries, then ConvertPlug is loaded before the Revslider finish loading itself. And because of that, maybe the ConvertPlug can’t find the class name you added.

    Have you tried it on the buttons outside the Revslider? If yes, you can keep it and just hide it. Then use proxy button on your slider that will call the hidden button’s click event. eg. jQuery('.button_class').trigger('click');

    I like to check it too but login credentials are outdated/not working.

    Thanks!

    #1350583
    Kade McConville
    Participant

    Hi Rad,

    That’s strange – it works on my mobile :/

    I see, I will test with other buttons now to see 🙂

    The credentials do work still – just checked. Maybe need to try twice?

    Cheers!

    #1350894
    Rahul
    Moderator

    Hey There,

    Thanks for writing back!

    The above login credentials doesn’t seem to be working. Kindly provide us with a working Username and Password to check the issue.

    Thanks for understanding!

    #1351310
    Kade McConville
    Participant
    This reply has been marked as private.
    #1352203
    Joao
    Moderator

    Hi Kade,

    Are you referring to the Slider on the home page with stars on the background and your logo in front?

    It seems to work fine on Chrome PC and Android Firefox on my end.

    Are you still facing any issues? Did you try to clear your browser cache and test it again?

    Thanks

    #1352209
    Kade McConville
    Participant

    I am indeed – it is the ‘login/signup’ on the menu of that slider :/

    #1353550
    Christian
    Moderator

    There looks like a script conflict. Please deactivate all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks.

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