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  • #860972

    Sam W
    Participant

    Hello,

    My Slider Revolution Slide has shifted up since I updated the theme.

    http://www.diversify-newyork.org/

    #861505

    Sam W
    Participant

    Anyone?

    #861749

    Lely
    Moderator

    Hello Sam,

    I’ve visited your site and it is displaying as expected. I can see that you have added the following custom CSS:

    .masthead {
        position: absolute;
        z-index: 1000;
        top: 0;
        left: 0;
        right: 0;
    }
    

    Above CSS shifted up the slider revolution and it is now behind the navbar and topbar. Can you please give us screenshot of how it is supposed to look? This is so we can see how we can help you better.

    Additionally, for future reference we kindly ask that our users not bump their threads as stated in our support policy. Since we answer questions from oldest to newest and bumping a thread makes it appear as brand new, this will only serve to lengthen our response time. Replies in the forum can take up to 24 hours during the week, but oftentimes we are able to get to questions much quicker than that. We request that our users wait patiently while we work our way through the forum as we can assure you that all questions will be addressed as soon as possible.

    Thank you for your understanding and have a great day!

    #862826

    Sam W
    Participant

    Sorry about that.

    #862836

    Sam W
    Participant

    I also now have these bars on bottom. I believe the background image somehow shifted up

    #863482

    Christopher
    Moderator

    Hi there,

    Please delete section #1 which is empty to remove the space.

    Thanks.

    #865879

    Sam W
    Participant

    Thanks. That still doesn’t explain the image shifting up in the slider.

    #866246

    Jade
    Moderator

    Hi Sam,

    Another support here. Since the issue elements of the page that were causing the issue was already removed, we can’t really tell now how it shifted the section upwards. It could probably be some CSS that was added to the empty section that caused the shift.

    #866254

    Sam W
    Participant

    The issue is in Slider revolution, not the CSS.

    #867109

    Christopher
    Moderator

    Hi there,

    Upon checking your site, I wasn’t able to see the issue.

    Please see :

    Please clear cache test again and confirm me or let us know how we can replicate the issue.

    Thanks.

    #867768

    Sam W
    Participant

    The issue appears when using google chrome.

    thanks

    #868654

    Christopher
    Moderator

    Hi there,

    The provided gif image was captured from chrome browser. I tested your site in Chrome in windows 7.
    Would you let us know on which device we can replicate this?

    Thanks.

    #869253

    Sam W
    Participant

    Chrome on Mac 10.11.3

    #869866

    Rad
    Moderator

    Hi Sam,

    Looks okay from my end. The only thing I see that shift is the top bar which of course not part of the slider.

    What’s your chrome version?

    Thanks!