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June 8, 2015 at 10:02 am #295889
Hello,
I’m setting up my site using X Theme, using a ‘staging site’ via WP Engine. All is well, except When I go to install Slider Revolution I get:
“The plugin does not have a valid header.
Downloading install package from http://accubuild.staging.wpengine.com/wp-content/themes/x/framework/plugins/revslider.zip…Unpacking the package…
Installing the plugin…
Destination folder already exists. /nas/wp/www/staging/accubuild/wp-content/plugins/revslider/
Plugin install failed.”
The plug-in does NOT appear in my list of plug-ins, and the plugin zip file does not show in the the theme’s ‘X_Package’ folder I’ve downloaded from Envato Market’s Themeforest. Please help!
Thank you,
DrewJune 8, 2015 at 6:27 pm #296333Hello Drew,
Thanks for writing in!
Request you to kindly walk-through following thread:
Hope that helps.
Thanks.
June 9, 2015 at 10:45 am #297013Hello,
So I walked through the thread, my homepage is already set to ‘a static page’ in the reading settings. I’m actually using the Integrity 1 demo content as a guide. Next, the thread asks you to manually install it by going to wp-content/themes/x/framework/plugins/… but no such plugin exists in the ‘extensions’ or in the plugin editor. It’s actually the only one missing.
June 10, 2015 at 12:54 am #297627In that case, please give us access to your WordPress admin and FTP so we could check.
Thanks.
June 10, 2015 at 11:30 am #298157This reply has been marked as private.June 11, 2015 at 2:38 am #298769Hi There,
Thanks for writing in! The file revslider.zip which is the Revolution Slider installer is on x/framework/plugins/ directory. I can download that from the URL you given above minus the ellipsis
[...]
The issue is there is an revslider folder on the /wp-content/plugins/ directory which is half empty, this happen sometimes if you attempt to delete an plugin and interrupted for some reason.
What I did is completely delete that existing revslider folder and download the revslider.zip from the URL you given above and install it manually.
Hope it helps, Cheers!
June 11, 2015 at 9:33 am #299084Thank you so much. Issue resolved!
June 11, 2015 at 10:59 pm #299606You’re welcome.
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