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I have a 320×180 Slider Revolution parallax scroll slider called Books Dead. http://apptechfund.com/rapid-app
If I put settings of the slider to Auto, the scrolling of the layers does not work properly. If I put settings to Full Screen, it scrolls perfectly, but puts a bunch of blank space all around the slider. (as seen on the page)
I have spent over 4 hours searching, reading the SR manual, and I cannot find any help. Why is this not working properly and where should I have gone to find help, rather than having to waste so much time and finally have my project put on hold waiting for an answer?
Thank you.
This reply has been marked as private.Hello There,
Thanks for writing in!
To know more about parallax and the scrolling effects, please check out he documentation here:
https://www.themepunch.com/revslider-doc/parallax-3d/
https://www.themepunch.com/revslider-doc/scroll-effects/Hope this helps.
I have already read those documents. Can you kindly point out how those links address my question.
Sorry if I was not clear. I already spent many hours reading that manual. Those documents do NOT address the plugin failing to function properly. Do you need more information from me in some way? I already gave you login details. Can you kindly escalate this ticket to an experienced support person who can address the problem of the parallax slider not functioning properly?
The slider works fine when settings are set to Full Screen, but then X theme adds a lot of space around the slider. If I set the slider to Auto, then it does not scroll properly. Since you sell this plugin, I must go to you for support, as you know. I’m not sure if the problem is with the plugin or with X theme. Therefore I am asking for support with real answers to the problem, not just someone telling me to read the manual again. (kind of insulting and a waste of time)
Thank you.
Hi There,
X theme doesn’t add lots of space. It is how the fullscreen setting works. Being fullscreen means the slider height is the same as your browser height. See this:http://screencast-o-matic.com/watch/cbeQQq6xiH
I did download you settings and choose AUTO instead of fullscreen. Then adjusted Parallax settings on the TEXT. It is working on my test site. I did try same settings on your site but it didn’t work. See this:http://screencast-o-matic.com/watch/cbeQ6V6xQV. I left it to auto at the moment.
This means there is something form your site settings that is conflicting with the parallax setup. Please try testing first for a plugin conflict.
Hope this helps.
It is NOT working on your site. If you scroll down the whole page, you will see that the scroll effect only works at the top of the page, where you vidoed. The scroll stops working in the middle of the page.
If I use the setting of “Auto” the scrolling effect is not continuous through the whole page, only working at the top and bottom. If I use the setting of “Full page” the scrolling works through the whole page, but lots of space is added around the slider.
Do I need to setup a page to demonstrate this? Should be easy for you to see too.
Slider Revolution has been updated, but your theme has not provided that update. Is the problem with Slider REvolution, your theme or are there other settings I can use to get a parallax scroll effect to work through the whole page, not pausing in the middle?
This reply has been marked as private.Hi there,
Parallax will not work in fullscreen setup since it has no defined dimension. Its width and height depend on browser dimension, there is no aspect ratio. And for parallax to work, it has to respond with positioning which is only possible on fix aspect ratio. It will work regardless of grid size just as long as the aspect ratio is maintained, unlike the fullscreen.
Thanks.
I don’t see how you answered my question and gave me a solution. You appear to be explaining how parallax should work, which I agree, it should respond to the screen scrolling. If full screen setting is not used, it does NOT respond to the screen scrolling properly. What needs to be done to fix this problem?
You saw my example page. I don’t see that you changed anything to get it to work. Please adjust the slider on the sample page or instruct me how to get it to work, or plainly explain that there is a problem with the the slider plugin or your theme.
The first slider on my test page has settings, as you suggest, of “Auto”. Why does the scrolling parallax not work in the middle of the page and how can that be fixed?
Also, Slider Revolution has had several upgrades. Why have you not upgrade this plugin in your theme? A large number of features and settings are available in the upgrades. Would this solve the problem?
Thanks.
Hi there,
There is no solution, it’s a limitation. Parallax will not work in fullscreen and I explained why. About the scrolling and parallax, it’s only limited to its size. The layer and elements will not go outside the slider when you scroll the whole page. Scrolling seems to be working on the full page is because the slider size is equivalent to the whole page.
About the upgrade, we can’t provide every update as they provide theirs. There are many bundled plugins, they need to be tested first. All I could do is forward your request to our developer 🙂
But if you wish to get direct updates and support from them, you may also purchase a regular license from the plugin author.
You may provide a sample, maybe I just overlooked the issue as it looks normal to me, like how the parallax and scrolling works. Maybe I could use that as a comparison.
Thanks!
On the test page I provided two examples of the slider, both containing part of the solution. The bottom slider works great because the parallax layers are working based upon the full screen size, yet remain contained inside the size of the slider. The only problem is the padding outside the slider.
It seems to me some simple math inside your code would allow for the size of the viewable area of the slider to be subtracted from the size of the screen and the extra margins then eliminated in css code. Would this not work?
Or, we know the slider’s size, 320×180. Cannot this area be forced to be confined inside the row and column?
The second example demonstrates the slider parallax scroll working as it should. I have NEVER seen any other parallax NOT work. There is something wrong with your code. I am offering some ideas to solve it. Perhaps your team can put some thought into it as well and come up with a solution.
Thank you.
Hi there,
That’s what I’m saying 🙂
Let’s use this point as reference = Parallax scrolling is only limited to its dimension or size.
1. The first example is 320×180, hence its size is smaller than the page dimension
a. Since the slider size is smaller than the page, then parallax element and scrolling is only limited to 320×180.
b. But there are no spaces because the parallax element size is equal to the grid dimension.
2. The second example is fullscreen, hence its size is equal to the page dimension.
a. Since the slider size is equal to the page dimension, then parallax and scrolling work. Why, because this time, the size limitation is equal to the page size (confined to the size equal to the page).
b. Since parallax doesn’t work on fullscreen, spaces are unavoidable. You can’t stretch element to fit equal to the page size, unless it’s a background. And usually, parallax element moves independently, hence, it can’t be stretched and forced as the grid itself.
I love to help, but it’s not our plugin nor the developer will change it since it’s intended feature. But we can forward this as the feature request.
Thanks.
