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AuthorPosts
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August 11, 2014 at 1:48 pm #82322
Hi.
All my sliders are not uploading as it should be since the last slider revolution update.
http://www.clementlauchardphotography.com
Please help!
August 11, 2014 at 2:17 pm #82344Hey Clement,
By Inspecting your website i found these errors,
ThemePunch GreenSocks Logs jquery.themepunch.tools.min.js?rev=4.5.95&ver=3.9.2:25 Uncaught TypeError: undefined is not a function (index):159 Slider Revolution 4.5.7 Initialisation on rev_slider_2_1 jquery.themepunch.revolution.min.js?rev=4.5.95&ver=3.9.2:7 Given URL is not allowed by the Application configuration.: One or more of the given URLs is not allowed by the App's settings. It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App's domains. 4 Uncaught ReferenceError: alertVis is not defined
You need to resolve these errors otherwise the slider won’t work.
August 11, 2014 at 2:31 pm #82361Thanks for your quick answer!
I am not sure I understand though!
Where did you find these errors and where should I start to resolve them..:(
Apologise for my ignorance.
August 11, 2014 at 3:04 pm #82385Hi Clement,
Thank you for writing in!
The following lines of code is having the error: http://prntscr.com/4btyzx. This error is that you are using $ sign as jQuery, while WordPress uses jQuery in noConflict mode, that doesn’t recognise ‘$’ sign. So you have to replace the above pointed code with following:
jQuery(document).ready(function($){ $(document).bind("contextmenu",function(e){ return false; }); });
Hope this helps. 🙂
Thank you.
August 11, 2014 at 7:10 pm #82509I don’t know how I got myself in this $%^*^.
Thank you very much for your help, but could you please help me find where to replace the code you mentioned..
Is it something that ends with .php ?
August 11, 2014 at 10:05 pm #82577Hey Clement,
Please give us access to your WordPress admin and FTP or CPanel.
Thanks.
August 12, 2014 at 2:39 am #82646This reply has been marked as private.August 12, 2014 at 7:09 am #82734Hi Clement,
I am still getting the error. It looks like a facebook error.
Please refer to this post https://www.facebook.com/help/community/question/?id=542958419109491
Thanks
August 12, 2014 at 8:32 am #82800Thanks, but I really don’t know what to do with this link!..
How can Facebook stop revolution slider to work?
August 12, 2014 at 8:41 am #82810Hi Clement,
Did you try changing anything? Because now the slider is working perfectly fine at my end and the errors are gone (See: http://screencast.com/t/5qrGCrDCiFu5). However if you are still seeing the issue, this could be a cache issue. You can try clearing your browser’s cache or try on a different browser.
Let us know if you still face the issue after clearing the cache.
Cheers!
August 12, 2014 at 9:10 am #82830I deactivated all the platforms on my Facebook page.
But I cleared all the cache tried on a different browser and still not working for me:(..
August 12, 2014 at 9:23 am #82839Hi Clement,
I’m sorry for this. However as I’m unable to replicate the issue at my end as you can see the screencast so I can only suggest a few methods to see if any of them work.
Right now I’m seeing that you are using W3 Total Cache plugin. If you haven’t try yet, can you please try clearing all cache from it by going into Performance > Dashboard and click on empty all caches? (see: http://prntscr.com/4c2j10).
Hope this helps. 🙂
August 12, 2014 at 9:29 am #82842Did this.
Is my sliders still working from where you are?
August 12, 2014 at 9:34 am #82845Hi Clement,
Please see the screencast: http://screencast.com/t/5qrGCrDCiFu5, the sliders are working at my end. Also there aren’t any errors are showing up (see: http://prntscr.com/4c2mxl) which were previously showing (see: http://prntscr.com/4btyzx)
Thanks.
August 12, 2014 at 9:45 am #82857Really strange! if only me can’t see my slider working I don’t mind, but How can I be sure?
Many thanks for your help, exceptional support as usual!!
BTW, I cannot open the link: http://screencast.com/t/5qrGCrDCiFu5
Maybe my browser isn’t working..
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