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  • #82322

    Clement L
    Participant

    Hi.

    All my sliders are not uploading as it should be since the last slider revolution update.

    http://www.clementlauchardphotography.com

    Please help!

    #82344

    Nabeel A
    Moderator

    Hey Clement,

    By Inspecting your website i found these errors,

    ThemePunch GreenSocks Logs jquery.themepunch.tools.min.js?rev=4.5.95&ver=3.9.2:25
    Uncaught TypeError: undefined is not a function (index):159
    Slider Revolution 4.5.7 Initialisation on rev_slider_2_1 jquery.themepunch.revolution.min.js?rev=4.5.95&ver=3.9.2:7
    Given URL is not allowed by the Application configuration.: One or more of the given URLs is not allowed by the App's settings.  It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App's domains.
    4
    Uncaught ReferenceError: alertVis is not defined 

    You need to resolve these errors otherwise the slider won’t work.

    #82361

    Clement L
    Participant

    Thanks for your quick answer!

    I am not sure I understand though!

    Where did you find these errors and where should I start to resolve them..:(

    Apologise for my ignorance.

    #82385

    Zeshan
    Member

    Hi Clement,

    Thank you for writing in!

    The following lines of code is having the error: http://prntscr.com/4btyzx. This error is that you are using $ sign as jQuery, while WordPress uses jQuery in noConflict mode, that doesn’t recognise ‘$’ sign. So you have to replace the above pointed code with following:

    jQuery(document).ready(function($){
    	$(document).bind("contextmenu",function(e){
    		return false;
    	});
    });
    

    Hope this helps. 🙂

    Thank you.

    #82509

    Clement L
    Participant

    I don’t know how I got myself in this $%^*^.

    Thank you very much for your help, but could you please help me find where to replace the code you mentioned..

    Is it something that ends with .php ?

    #82577

    Christian
    Moderator

    Hey Clement,

    Please give us access to your WordPress admin and FTP or CPanel.

    Thanks.

    #82646

    Clement L
    Participant
    This reply has been marked as private.
    #82734

    Paul R
    Moderator

    Hi Clement,

    I am still getting the error. It looks like a facebook error.

    Please refer to this post https://www.facebook.com/help/community/question/?id=542958419109491

    Thanks

    #82800

    Clement L
    Participant

    Thanks, but I really don’t know what to do with this link!..

    How can Facebook stop revolution slider to work?

    #82810

    Zeshan
    Member

    Hi Clement,

    Did you try changing anything? Because now the slider is working perfectly fine at my end and the errors are gone (See: http://screencast.com/t/5qrGCrDCiFu5). However if you are still seeing the issue, this could be a cache issue. You can try clearing your browser’s cache or try on a different browser.

    Let us know if you still face the issue after clearing the cache.

    Cheers!

    #82830

    Clement L
    Participant

    I deactivated all the platforms on my Facebook page.

    But I cleared all the cache tried on a different browser and still not working for me:(..

    #82839

    Zeshan
    Member

    Hi Clement,

    I’m sorry for this. However as I’m unable to replicate the issue at my end as you can see the screencast so I can only suggest a few methods to see if any of them work.

    Right now I’m seeing that you are using W3 Total Cache plugin. If you haven’t try yet, can you please try clearing all cache from it by going into Performance > Dashboard and click on empty all caches? (see: http://prntscr.com/4c2j10).

    Hope this helps. 🙂

    #82842

    Clement L
    Participant

    Did this.

    Is my sliders still working from where you are?

    #82845

    Zeshan
    Member

    Hi Clement,

    Please see the screencast: http://screencast.com/t/5qrGCrDCiFu5, the sliders are working at my end. Also there aren’t any errors are showing up (see: http://prntscr.com/4c2mxl) which were previously showing (see: http://prntscr.com/4btyzx)

    Thanks.

    #82857

    Clement L
    Participant

    Really strange! if only me can’t see my slider working I don’t mind, but How can I be sure?

    Many thanks for your help, exceptional support as usual!!

    BTW, I cannot open the link: http://screencast.com/t/5qrGCrDCiFu5

    Maybe my browser isn’t working..