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  • February 14, 2017 at 9:58 am #1370579
    OneHeartChurch
    Participant

    Hi there!

    Have a slider revolution on this page:
    http://oneheartchurch.se/

    It has worked for over a year, but last days it stopped showing on Safari on Mac and iPhone. I have purged the cache on W3 and updated everything.

    I checked the slider revolution settings page, and on Chrome, it looks just great, but on Safari I see some issues. The background picture does not show on Safari in the Revolution Slider settings. It only shows a transparent background. In fact, in the media library the picture shows as supposed in Chrome, but in Safari, I just get this square with a ‘?’ in it. Why is this?

    February 14, 2017 at 10:01 am #1370583
    OneHeartChurch
    Participant

    update: I noticed that the background picture had Swedish letters in it, namely ‘Å’. I changed that, and now it works. It’s fairly odd though, that this error occurred now.

    February 14, 2017 at 11:18 am #1370718
    Rupok
    Member

    Hi there,

    Thanks for writing in! Yes Safari can’t show the images if it has such symbol and we have seen the issue a lot. It’s not related to X or Revolution Slider but happens on Safari.

    Glad that you figured it out already and all set now.

    Cheers!

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