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March 23, 2017 at 4:23 am #1417380
Hi,
I’m having problem adding links layer onto my slide. It doesn’t work, I’ve updated my wp, slide- revolutions and theme but it still doesn’t work.
Kindly assist how I could resolve the problem.
Below is my testing page http://www.scubazoo.tv/test-slider/
The watch preview button suppose to link to the video page but it has no response at all.Hope someone can help me with this.
K.C
March 23, 2017 at 6:15 am #1417477Hi there,
Thanks for writing in! Please check the following resource (https://www.themepunch.com/faq/how-to-hyperlink-slides-and-layers/).
Hope that helps.
March 23, 2017 at 11:30 pm #1418612This reply has been marked as private.March 24, 2017 at 3:44 am #1418770Hello Karen,
Thanks for updating in! It looks like that you haven’t added a link. When I checked the page source, I am seeing this:
http://prntscr.com/entxq9Please make sure you added the link and also make sure that the z index or the layer of the link is on top of all other elements so that you link would be clickable.
If nothing else works, would you mind providing us the url of your site with login credentials so we can take a closer look?
To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password (only if necessary)Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you.
March 27, 2017 at 4:30 am #1421383This reply has been marked as private.March 27, 2017 at 5:37 am #1421440Hi There,
The link works. It just that we can’t access the link because there’s an image overlaying on your layer. There’s something on top. Please try to delete it from Static/Global Layers. See this:http://screencast-o-matic.com/watch/cbet6a6J7x
Hope this helps.
March 27, 2017 at 10:18 pm #1422537Thank you very much.
After deleted the layer of gradient in static/Global Layer, and change the Click to mouse enter and set a tag link, all works now.
Best regards,
Karen
March 28, 2017 at 7:40 am #1422939Glad to hear it Karen!
Let us know if we can help with anything else.
Joao
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